Current Career Opportunities

Job Posting – May 2024

Position: Customer Service / Administrator
Status: Full-time
Salary: Competitive
Benefits: Health Benefit Plan
Work Mode: Onsite
Location: Peel Regional – 5155 Spectrum Way, Building 21, Mississauga, ON L4W5A1
Hours: Monday – Friday, 9:00 AM – 6:00 PM (Flexible)

ABOUT US

Facility Plus, family-owned and operated since 1987, has grown into North America’s complete facility services expert! Built around a “Just Ask Us!” business model, we provide a wide array of services including handyman, painting, trade services, janitorial services, office moves, emergency services, and MORE! Join our dynamic team and grow with us!

POSITION OVERVIEW

We are seeking a full-time Customer Service Team Leader to service our commercial and retail customers across North America. This role involves leading a team that is focused on growing our footprint across Canada + USA through exceptional customer service.

MAIN RESPONSIBILITIES:

• Lead a team of National Customer Service Team Members
• Maintain consistent, effective, and up-to-date office operations utilizing update to technology
• Vetting and growing our preferred partner network. 
• Act as a liaison between customers and preferred partners.
  

Required:

• Post-secondary education or a combination of experience and education.
• Minimum of 3 years of experience in office customer service/administration role leading a team.
• Ability to pass a background police check.
• Fluent in English (French or Spanish is an asset).
• Resides near our head office (strategically located near Pearson Airport).

This is a great fit for you if you have:

• Experience in the Facility Services and Building Maintenance Industry
• Strong organizational and time-management skills
• Excellent interpersonal and communication abilities that enable you to coordinate activities across multiple locations.
• A can-do attitude
• A passion for providing exceptional customer service
• A growth-oriented mindset! Comfortable in fast-paced environments, 

If the above sounds like you we invite you to apply and join us at Facility Plus and be part of a team that values growth, learning, and customer satisfaction.

WHAT WE OFFER

• On-going training
• Company cell phone
• Competitive compensation
• Health Benefits Plan
• Clothing allowance
• Laptop

To apply for this position, please submit your resume along with three professional references to [email protected]. Applications will be reviewed on a rolling basis, so early submissions are encouraged.