The Facility Plus Difference - Commercial Cleaning

CURRENT JOB POSTINGS

NORTH AMERICAN DIVISIONAL TEAM LEADER

NORTH AMERICAN DIVISIONAL TEAM LEADER
May. 23, 2024
Position: Customer Service / Administrator
Status: Full-time
Salary: Competitive
Benefits: Health Benefit Plan
Work Mode: Onsite
Location: Peel Regional – 5155 Spectrum Way, Building 21, Mississauga, ON L4W5A1
Hours: Monday – Friday, 9:00 AM – 6:00 PM (Flexible)

ABOUT US
Facility Plus, family-owned and operated since 1987, has grown into North America’s complete facility services expert! Built around a “Just Ask Us!” business model, we provide a wide array of services, including handyman, painting, trade services, janitorial services, office moves, emergency services, and MORE! Join our dynamic team and grow with us!

POSITION OVERVIEW
We are seeking a full-time North American Divisional Team Leader to service our commercial and retail customers across North America. This role involves leading a team that is focused on growing our footprint across Canada + USA and delivering exceptional customer service.

RESPONSIBILITIES
· Lead a team of 5-10 individuals who are vetting and growing our business across North America.
· Maintain consistent, effective, and up-to-date office operations.
· Become proficient in using company software.
· Vetting and growing our preferred partner network.
· Act as a liaison between customers and preferred partners.
· Perform other duties as assigned.

WHAT WE OFFER
· On-going training
· Company cell phone
· Competitive compensation
· Health Benefits Plan
· Clothing allowance
· Laptop

QUALIFICATIONS

Required:
· Post-secondary education or a combination of experience and education.
· Minimum of 3 years of experience in office customer service/administration.
· Strong leadership capabilities and experience leading a team. 
· Fluent in English (French or Spanish is an asset).
· Resides near our head office (strategically located near Pearson Airport).

Preferred:
· Experience in the Facility Services Industry/Building Maintenance Industry.
· Strong organizational and time-management skills.
· Excellent interpersonal and communication skills.
· Ability to coordinate activities across multiple locations.
· Comfortable working in a fast-paced, complex environment.
· Strong team communication skills and a can-do attitude.
· Ability to provide constructive feedback to technicians and the sales/admin team.
· Available to attend to client service emergencies from time to time.
· Passion for customer service and a growth-oriented mindset.

APPLICATION PROCESS
To apply for this position, please submit your resume along with three professional references to service@facilityplus.com. Applications will be reviewed on a rolling basis, so early submissions are encouraged.

Requirements:
· Three professional references.
· Successful passing of a criminal and background check.

If the above sounds like you we invite you to apply and join us at Facility Plus and be part of a team that values growth, learning, and customer satisfaction.

Join our Team!

Facility Plus doesn’t just offer jobs; we offer exciting careers. We don’t just hire graduates, we hire the best; people that can truly make a material difference to our team, our clients and our communities.

Opportunity For Growth

We seek to create an empowered learning environment that promotes self-motivation, and we encourage Team Members to take responsibility for their own success. In fact, many people who join Facility Plus end up creating long-term, successful, rewarding careers here.

Career Package Highlights

• Challenging work with leading-edge technology in a financially-strong, fast-growing company.
  
• Opportunity to join a rapidly growing market leader and make a material difference through your contributions.
  
• Flexible working conditions and a deep company-wide commitment to training and development.
  
• We accept applications from professionals with related-industry experience, graduates and postgraduates of all degree disciplines.

The Focus Is On You

The secret of our success is the people we recruit – and we’re looking for the best: an inquiring and engaged mind with the proven ability to solve challenging problems with a focus on our customers’ needs are essential.

Join us and you’ll find that the focus is all about you. You’re recognized and treated as a valuable individual. Your training is unique to you – tailored to your own needs – and will continue throughout your career with us.

OUR VALUES

Facility Plus Value Difference

The following list of core values reflects what is truly important to us as an organization. These are not values that change from time to time, situation to situation or person to person, but rather they are the underpinning of our company culture and environment.

CONTACT

Barry O’Neill
Manager, Human Resources

Please read our Diversity and Inclusion Commitment Statement here.