Customer satisfaction is paramount to us. If, for any reason, you feel the services we provided do not meet the mutually agreed upon standards set out at the beginning of the process, Facility Plus will gladly re-do the work at no charge.


Water damage can arise from the impact of water dousing a fire, broken pipes, malfunctioning appliances, storms or sewage backups. Some water carries contaminants and should be considered hazardous until analyzed by a Facility Plus expert. A proper analysis will assist in presenting proper steps for successful and timely mitigation. Once mitigation of the damage has begun, a recovery plan will then be executed to restore your property as well as all contents possible.

Emergency Flood Services

If your business (or your residence) has been damaged by a serious overflow of water, or flooded due to extreme weather, or sustained heavy water damage due to a burst pipe, we understand the stress you are under. You need a professional maintenance company such as Facility Plus to come in, assess the damage, offer solutions for drying out your building, cleaning up the aftermath, and repairing damaged flooring, walls, furniture, appliances, and electronics—and you need it now!

Facility Plus has a team of emergency flood control specialists who can be at your door 24/7. No matter the time of day, we have a telephone line open to take your call and get you the services you need. Our emergency flood coordinator will come to your premises and provide you with a detailed estimate covering the extent of the damages and the supplies, equipment, and personnel needed to get you cleaned up and back operating as usual—and we will be at your door as quickly as possible.

We know that you are most likely distraught if your premises have been flooded. You’re worried about not only the damage you can see, but what’s happened inside your walls, under your floors. Facility Plus wants to provide you with the assurance that its professional damage control team can get you up and running in no time. We have high-power pumps to remove water quickly, vacuums to suction water out of carpet and furniture that has been soaked, and air-circulating equipment to dry hard surfaces fabrics quickly and efficiently

We have specialized equipment to look inside walls, assess damage, provide mould remediation, and apply odour treatments to avoid any flood-related smells. So protect yourself with a team of licensed professionals to handle any water-related damage and protect your business. Our technicians will also advise you to potential long-term damage to your hard-surface floors, electrical service, walls, or to the structure itself. And they will alert you to any dangers to your health due to the possibility of water-borne bacteria or viruses or mould. And Facility Plus can address these issues for you as well.

No matter the size or complexity of the task, we have the resources and manpower to handle your needs. And we guarantee that we will work to your satisfaction, during off hours and weekends if needed. Please call for a no-obligation quote, or schedule a Facility Plus coordinator to visit your facility, review your requirements, and explain the options available.

No job is too small—or too big! Just Ask Us!®

Facility Plus technicians are registered with the Ontario Worker Safety Insurance Board (WSIB). They are fully insured and bonded professionsals and have all undergone a background check – not only will you be more than satisfied with the quality of their work but you will be impressed with their commitment to customer service.