Customer satisfaction is paramount to us. If, for any reason, you feel the services we provided do not meet the mutually agreed upon standards set out at the beginning of the process, Facility Plus will gladly re-do the work at no charge.
Please read what our customers say about the quality of services and service delivery from Facility Plus:
I would like to send my heartfelt thanks – the carpets look amazing. As do the chairs in our lobby; and the carpet in our accounting department now looks brand new! Thank you for putting these cleaning additions into the schedule under such short notice.
The team at Facility Plus was always immediately responsive to our needs, great and small. I would not hesitate to recommend their services to anyone looking for exceptional building care and superior customer service.
ONFC has been delighted with the service provided by Facility Plus…. The technicians who have come to our premises always manage every job with care and close attention to detail.
We have utilized Facility Plus on countless occasions. The customer service, quality of work, and follow-up is unparalleled. We couldn’t be happier!
I have dealt with Facility Plus for many years, during which time they have provided us with excellent support keeping the Ontario training facility running. Their work has been outstanding in all areas including general repairs, cleaning and major work, including flooring replacement and electrical. I can confidently recommend Facility Plus as a solid and reliable supplier and service provider, and as experts in their field.
We have worked with Facility Plus for over three years now, and in that time we have found that they represent everything a company would want in a vendor partnership. They are thorough,
punctual, competitive, resourceful, very competent in each of the service areas provided, and very responsive. We are looking forward to continuing the relationship under Facility Plus and would recommend their services to organizations looking for operational and maintenance support.
We appreciate the great customer service we receive with your carpet cleaning service…. There is no disruption to our business, and we are able to use the area immediately after the cleaning. You have been a great help in meeting all of our facility needs.