OURGUARANTEE

Customer satisfaction is paramount to us. If, for any reason, you feel the services we provided do not meet the mutually agreed upon standards set out at the beginning of the process, Facility Plus will gladly re-do the work at no charge.

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Vision and Mission

Mission Statement

Our goal is to assist and lead our clients in identifying their facility maintenance needs.
We provide service excellence with a personal touch by developing and implementing maintenance
solutions that enhance the facilities of our clientele.
We are committed to the well-being of our community.

Our Vision

We strive as a company to provide quality and value-added complete facility solutions. We measure our success by company growth and the retention of customers.

Our Principles

Honesty, Integrity, Innovation, Reliability, Respect, Empowerment,
Staff Diversity, Teamwork, Dedication, Commitment, Customer Satisfaction.

We Believe That:

✓ Our customers are our most important concern.
✓ Communication, training and development are the key elements in serving our customers
better.
✓ Teamwork and team decisions are better than individual efforts.
✓ Empowering staff and technicians develops creativity and innovation in how we work.
✓ Recognizing staff and technicians builds confidence and fosters work that is valued.
✓ Corporate citizenship enhances our business.

We Achieve This By:

✓ Recognizing the importance of customer service excellence.
✓ Working cooperatively with our staff and technicians.
✓ Continuously improving our team approach.
✓ Managing change in a proactive manner.
✓ Appreciating our staff and technicians as a valued resource.
✓ Using company resources to make a positive impact in our community.